Identify and address pain points in the customer journey, improve customer satisfaction and drive revenue growth.
Customer Experience
Delight your customers and agents with effortless service and support.
Empower your support teams to provide timely and consistent support at any scale
The CRM for High Velocity Sales Teams
With Freshworks CRM, powered by Freddy AI technology, you'll be able to discover the best leads, boost customer engagement, drive deals to close, and nurture existing customers with an intelligent, end-to-end solution.
Engage your customers with smarter conversations on any channel.
Facilitate the way your Support, Marketing and Sales areas, and even bots can have in-depth conversations with customers.
Customer Service Suite
Boost customer experience and agent productivity with a unified omnichannel solution powered by generative AI.